Terms and conditions

1. Platform role

CreatorConnect provides campaign workflow, creator discovery, linked account verification, submission review, internal balance records, and payout coordination for creator-led music campaigns.

CreatorConnect is not a talent agency, broker, employer, bank, money transmitter, escrow service, or legal representative for either side unless a separate written agreement says otherwise.

2. Campaign funding and balance records

CreatorConnect beta uses a prepaid campaign model. Agencies, labels, brands, or other buyers may be asked to fund campaigns upfront by Stripe invoice or another approved payment method before CPM campaigns are treated as funded.

CreatorConnect keeps an internal ledger of creator earnings and payout records. Those balances are platform records only. They are not bank accounts, insured deposits, or custodial wallets offered for general consumer use.

• A campaign is not considered funded until CreatorConnect records receipt of money against that campaign.
• Creator balances may move through states such as pending, available, paid, reversed, or failed based on campaign review, fraud checks, payout operations, disputes, or payout rail failures.
• CreatorConnect may delay, hold, adjust, reverse, or refuse release of balances when campaign funding is missing, payout details are invalid, fraud or manipulation is suspected, or a platform or compliance issue needs review.

3. Commercial terms and campaign responsibility

Campaign budgets, CPM rates, deliverables, timing, usage rights, revisions, exclusivity, disclosure obligations, and final campaign scope are defined by the campaign and any separate written agreement between the relevant parties.

• CreatorConnect may facilitate funding and payout coordination, but it does not guarantee campaign performance, virality, or commercial outcome.
• If a dispute comes up about campaign scope, IP ownership, platform policy, non-performance, or off-platform promises, CreatorConnect may pause balances or access while the issue is reviewed.

4. Agency responsibilities

• Provide accurate briefs, campaign requirements, usage expectations, and payout information.
• Secure any music, brand, advertising, or platform rights needed for the campaign.
• Fund campaigns before expecting CPM earnings to be released.
• Use creator information only for legitimate campaign management and relationship operations.

5. Creator responsibilities

• Provide accurate profile details, social handles, rates, submission links, and communication.
• Submit original content or content the creator is authorized to use and deliver.
• Comply with platform rules, advertising disclosures, brand requirements, and applicable law.
• Maintain accurate payout details and only request payouts to destinations the creator controls.
• Handle the creator's own taxes, third-party permissions, and any obligations tied to the creator's campaign work.

6. Payouts and reversals

CreatorConnect beta pays approved creator balances in scheduled batches. PayPal is the default payout rail, and USDT ERC20 may be offered as a fallback where CreatorConnect allows it.

• CreatorConnect may require valid payout details, identity checks, or additional information before releasing funds.
• Payout completion depends on the chosen rail, processor availability, destination validity, and internal review.
• If a payout fails, is rejected, or must be reversed, CreatorConnect may return the amount to a non-paid ledger state, retry it later, or request corrected payout details.

7. Manager partner allocations

CreatorConnect may invite selected creators or operators to act as manager partners who bring creators into campaigns and support those creators through the submission process.

• If a creator joins through a manager partner, the creator earnings ledger may show campaign allocation, manager partner allocation, and net creator payout as separate line items.
• Manager partner allocation is not earned from signup alone and is not guaranteed until the qualifying work has been approved and recorded in the ledger.
• Duplicate accounts, invalid accounts, signup spam, private campaign work, rejected posts, unpaid posts, and manipulated manager partner activity do not qualify.
• CreatorConnect may hold, reverse, refuse, or adjust manager partner allocation if campaign funding, review, fraud, payout, or compliance issues affect the underlying work.

8. License to operate the service

You keep ownership of your underlying business information and content, but you give CreatorConnect a limited, non-exclusive right to host, copy, transmit, display, format, and back up campaign data, messages, briefs, and uploaded files to run the service, protect the platform, provide support, and maintain records.

9. Access, enforcement, and availability

We may suspend or remove access, invite links, files, or accounts that create security risk, misuse private workspace data, infringe rights, or break these terms.

CreatorConnect is provided on an as-is, as-available basis. We do not guarantee uninterrupted access, campaign success, creator availability, payment processor uptime, or payout timing on any exact day.